Alex Poole

Pragmatic PHP, MySQL, Marketing & Technology

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Entries Tagged as 'SugarCRM'

SugarCRM SOAP API - using the set_note_attachment method

June 17th, 2010 No Comments

Docs are still a bit thin on the ground for the new Sugar SOAP API.
I dug around loads of legacy cr*p trying to get this working.
Then I ended up reading the WSDL, which might not be your idea of fun either.
Here’s the important bit:
$attachment = Array(
“id” [...]

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Sugar Permissions / Cache unreadable / Ensim

February 5th, 2010 No Comments

Took a while to sort this one out. The client was hosted on United Hosting, who use Ensim.
Sugar was successfully creating files in the cache directory (which itself was 0755) but it was then unable to read the files it had created. Which made for a less-than ideal end-user experience.  To say the least.
The fix [...]

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SugarCRM: Error: Query limit of 1000 reached for Calls / Lead module.

December 17th, 2009 No Comments

This seems to happen when you convert a lead because Sugar updates every entry in the (contacts table) or something. Not entirely sure which tables are in play here to be honest, but the answer seems to simply be to go to admin->settings and set “vCal Updates Time Period” to 0 (zero).
Worked for one of [...]

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SugarCRM issue: CentOS, PHP 5.2.11, Junk Characters, Plesk, OneandOne

November 20th, 2009 1 Comment

This post is just a pointer to a solution which it took me a *long* time to find on the SugarCRM forums.
The symptoms are that you install (or migrate) SugarCRM and are presented with a pile of  ”junk characters” instead of a normal login screen.
The reason, I eventually discovered after a tedious amount of trial, [...]

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