Alex Poole

Took a while to sort this one out. The client was hosted on United Hosting, who use Ensim.

Sugar was successfully creating files in the cache directory (which itself was 0755) but it was then unable to read the files it had created. Which made for a less-than ideal end-user experience.  To say the least.

The fix was here: http://kb.sugarcrm.com/tag/permissions/

Edit config.php and change the permission defaults to:

'default_permissions' =>
array (
'dir_mode' => 511, //0777
'file_mode' => 511,
'user' => '',
'group' => '',
),

Job done. Sugar can now read what it writes. Cambridge CRM working again. Have a great weekend!

Tags:   SugarCRMNo Comments